Eduardo Klein

Senior Software Engineering Manager @ VTEX

VTEX was founded in 2000 in Rio de Janeiro, Brazil. The company’s focus is a digital commerce platform (PaaS) for enterprises. The international expansion started in 2013, first in Latam, later in North America, Europe, and then globally.

When I joined VTEX, the company was structuring the IPO on the New York Stock Exchange (NYSE). The company went public on July 21st, 2021, under the stock quote VTEX.

Vtex logo

My experience at VTEX

I work for VTEX remotely from Porto Alegre, my hometown.

Senior Engineering Manager for the Omnichannel Experiences product vertical (from Nov 2024 to date)

I am the Engineering leader for the Omnichannel Experiences vertical inside the VTEX product team.

The Omnichannel Experiences vertical focuses on maximizing our clients’ reach and effectiveness across sales channels. We develop integrated solutions that allow VTEX platform merchants to:

  • Expand their presence across external marketplaces, enabling seamless management of their entire marketplace operations
  • Enhance customer interactions through optimized in-store and remote sales experiences
  • Create engaging live shopping events that enable interactive shopping experiences
  • Empower sales associates with tools that foster customer satisfaction and drive conversion

Our team builds innovative solutions that unify the digital and physical retail experience, helping merchants deliver consistent, personalized shopping journeys regardless of where and how customers choose to engage.

Engineering Manager for the Marketplace product vertical (from Jan 2024 to Oct 2024)

As the engineering leader for the Marketplace product vertical, I lead the engineering teams whose mission is to maximize our clients’ presence across marketplaces. We develop solutions that allow VTEX platform merchants to manage their entire marketplace experience, including VTEX marketplaces (marketplace in) and external marketplaces (marketplace out, previously the Connections team).

During this period, we continuously improved service availability and resilience, which, along with product enhancements, led to significant Gross Merchandise Volume (GMV) growth.

Engineering Manager for the Connections team (from May 2021 to Dec 2023)

As the engineering manager for the Connections team, I led the engineering teams whose mission is to develop solutions that enable VTEX platform merchants to advertise and sell their products through external marketplaces.